Términos del servicio

Terms and Conditions of Service

ZenWave Relax

Last updated: February 12, 2026

These Terms and Conditions of Service (T&Cs) govern the use of the website [URL of your website] and the services offered by ZenWave Relax.

By accessing the website and making a purchase, you unreservedly accept these terms and conditions.

1. Legal information

Last name / First name: Gauthier Matthias
Status: Self-employed entrepreneur
Trade name: ZenWave Relax
Address: 20 Place Saint Exupery 91000, Evry-Courcouronnes
Email: Contact.msci2025@gmail.com
SIRET: 904 602 091 00020
VAT: FR37904602091

2. Purpose of the service

ZenWave Relax offers massage devices and wellness accessories for sale via its e-commerce site.

Services include:

Provision of the site

Order management

Customer service

Payment processing

3. Access to the website

The website is accessible 24 hours a day, 7 days a week, except in the event of maintenance or force majeure.

ZenWave Relax cannot be held liable in the event of temporary unavailability of the website.

4. Customer account

Customers can create an account to facilitate their orders.

They are responsible for:

The confidentiality of their login details

The accuracy of the information provided

ZenWave Relax reserves the right to suspend an account in the event of fraudulent use.

5. Orders

Any order placed on the website implies:

Acceptance of prices

Acceptance of the Terms and Conditions of Sale

Commitment to pay the amount indicated

ZenWave Relax reserves the right to refuse or cancel any order in the event of suspected fraud.

6. Secure payment

Payments are secured via specialized service providers.

ZenWave Relax does not store any banking data.

7. Liability

The products sold are intended for well-being and relaxation.

They are not medical devices.

ZenWave Relax cannot be held liable for:

Misuse of the product

Use that does not comply with the recommendations

Indirect damage related to the use of the product

8. Intellectual property

All elements of the website (text, images, logo, ZenWave Relax brand) are protected by intellectual property law.

Any reproduction or use without authorization is prohibited.

9. Personal data

The data collected is used solely for:

Order processing

Customer service management

Sending commercial offers (with consent)

In accordance with the GDPR, customers have the right to access, rectify, and delete their data.

10. Modification of terms and conditions

ZenWave Relax reserves the right to modify these Terms of Service at any time.

The applicable terms and conditions are those in effect on the date of the order.

11. Applicable law

These terms and conditions are subject to French law and applicable European regulations governing e-commerce.

In the event of a dispute, an amicable solution will be sought before any legal action is taken.